Campbell Scientific Limited (CSL) is part of the Campbell Scientific Group, an international group of companies based in the USA with offices across the world. CSL is responsible for operations in Europe and operates from its headquarters in the UK with supporting offices in France, Germany and Spain.

This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:

  • What information do we collect about you?
  • How will we use the information about you?
  • Marketing
  • Access to your information and correction
  • Cookies
  • Other websites
  • Changes to our privacy policy
  • How to contact us

What information do we collect about you?

We collect information about you when you register with us, respond to your requests for a quotation, to process orders and to provide technical support.

We also collect information when you voluntarily complete customer surveys, provide feedback and participate in discussions / ask questions on our user forum. Website usage information is collected using cookies.

How will we use the information about you?

We use your personal information to respond to your requests for information, to send quotations, to process orders and to provide technical support. If you open an account or place an order, we may send your details to, and use information from, credit reference agencies and fraud prevention agencies.

CSL is responsible for European sales and technical support. If you contact us from outside the EU, we will pass on your details to the appropriate Campbell Scientific company or representative serving that area. We may also, if you agree, email you about other products and services we think may be of interest to you.

Your information collected from the website is used to personalise your repeat visits to our website.

We will not pass on your personal information to organisations outside the Campbell Scientific Group.

Marketing

We would like to send you information about Campbell Scientific products and services which may be of interest to you. These may take the form of newsletters, event invites or new product or service launches. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here or email dataprotection@campbellsci.co.uk.

If you opt out of the marketing material, we will still retain your personal information in order to provide effective ongoing sales and technical support.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please click here or email dataprotection@campbellsci.co.uk or write to us at the address below. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies & non-personal web information

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

This site currently uses the following cookies:

  • Cart – keeps track of items in the quote list or cart.
  • Redirect – keeps track of the settings that deal with showing the redirect bar when you visit a site that doesn’t pertain to the country you are in.
  • Google Analytics – anonymously keeps track of site visits to help us learn more about how the website is being used and optimize it.
  • A cookie to facilitate automatic login, if you select that option.
  • A cookie to hide the cookie consent bar once you’ve seen it.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

In addition, our Web server collects IP addresses to help us monitor traffic and usage patterns and improve site performance. Your IP address and browser information is also used to gather broad demographic or technical information about our audience (for example, which browser you use).

This information is completely anonymous; your IP address and browser information cannot be related to any specific individual. We additionally use Google Analytics to provide us with further detailed but still anonymous and aggregated traffic and usage statistics.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website, please familiarise yourself with their site’s privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 07/03/2018.

How to contact us

Please contact us if you have any question s about our privacy policy or information we hold about you: